FORGE is feature-gated by design. Every tenant runs the same platform with only the modules their business actually uses, so your team sees their workflow, not a maze of menus.
Fast keyboard-first order entry with product search, real-time pricing, and one-click reorders from customer history.
Drop in a purchase order PDF and FORGE parses it into a draft order: products matched, quantities filled, pricing applied.
Carrier tracking numbers attach to orders automatically. Customers see live status in their portal instead of calling you.
Invoice generation, aging reports, payment tracking, cash receipts, and commission reconciliation in one ledger.
A branded self-service portal for every customer: order history, one-click reorder, account management, password reset.
Native desktop application with auto-updates, offline mode, and hot-reload deployment for zero-downtime releases.
Pipeline, contacts, and activity in the same system as orders, so your CRM is always grounded in what customers actually buy.
Health scoring across your whole book: who is growing, who is slipping, and who stopped ordering last quarter.
Dormant accounts are flagged automatically and fed into reactivation campaigns with suggested products from their history.
Reorder predictions per account and per product, so reps call before the stockout instead of after the competitor did.
Accounts, reps, and targets by territory, with performance rollups managers can act on.
Commission calculation and reconciliation tied directly to invoiced orders. No spreadsheet reconstruction at month end.
Serialization capture, T3 document generation, suspect product tracking, AI anomaly detection, and one-click FDA inspection packets, backed by an automated internal compliance test suite.
Full DSCSA breakdownBridge mode for running FORGE alongside an incumbent system during transition, including Epicor integration for distributors mid-migration.
Operational monitoring add-on: live system health, order-flow anomalies, and alerting across your tenant.
Every FORGE tenant runs the same continuously-updated platform. Modules are enabled per tenant, so an ophthalmic distributor, a pharma wholesaler, and a restaurant group each get an ERP shaped to their operation without custom code to maintain.